Communication Log/Live Text
Communication Log and Live Text Features The communication log keeps a timestamp detail of emails and text between the shop and customer, and any internal activity updates to the RO made from staff. The software will keep track of the content texted between the shop and the customer but it will not save email con…
Sending Images to Customers by using Send Update feature
Uploading and Sending images From inside the Repair Order, click Upload Pics. This will allow you to upload pictures of the vehicle or any components you desire. * From a desktop, follow the prompt to drag or drop files into the Repair Order. * From a mobile device you will be given the option to take …
