How to Create an RO There are several ways to create an RO: Create an RO for Existing Customers To create an RO for an existing customer, from the WIP screen, click on Create RO, a dropdown will appear, select Search. This will pull up list of existing customers. Search by name, phone number, partial VI…
Once an RO has been closed, there is a way to Re-Open it to make any modifications to the RO. All you need is the RO number. 1. From your main WIP page, click on Settings 2. Find the button on the left side menu called "Re-Open RO" and click it. 3. Enter the RO number and choose the status that you want it to be…