This page includes a list of videos that we suggest any new Service Writer watches.
We also have pages for Owners/ Admin , Technicians and the business Bookkeeper

 

Repair Orders

Create A Repair Order -Adding parts and labor (7.38)

Using Labor Guides (2.50)
RO Types (1.08)

Parts Ordering PartsTech (2.09)

Parts Ordering Nexpart (2.22)

Parts Ordering Epicor (2.16)

 

Scheduling
Customer Calendar Setup (1.49)

Create An Appointment (2.42)
Employee Scheduler (0.35)

 

Communication

Sending Updates to Customers (3.05)
Communicating with Staff and Customers

 

Inspections
Classic Inspections (Gold Package) (3.45)
Boss Inspect (Platinum Package)

 

Parts
Inventory (4.53)
Parts Pricing Matrix (2.35)

 

Workflow
Workflow Overview (3.09)

 

Extras
Canned Job Creation (4.42)