With our new Lyft feature, you can request a ride for your customer from within Shop Boss.  You can also charge part or all of the Lyft cost to the customers repair order.  No Lyft account or Lyft app is required, only a cell phone number for the customer to receive updates.  Below are the instructions for setting up your Lyft feature with Shop Boss.

• A Lyft button will be shown at the top right of the RO screen.  You use this button to order Lyft rides for your customers.
• Lyft rides are paid for by you, so you will need to deposit funds with Shop Boss to pay for the rides. (A minimum of $50 is required to add Lyft funds each time)

To add funds to your Shop Boss Lyft account:

• Click Settings -> Lyft Funds.  At the top right of the page you will see Add Funds option.
• Enter your credit card information and save.  Again, a minimum of $50 is required to add Lyft funds each time.  

To Order a Lyft Ride for your customer:

• On the RO screen, there will be a new button at the top right like this:  
  
• Click the button to open the Lyft Window
• Here you will see your customer name and cell phone. 
  • If the cell phone box is empty you will need to enter the customer's cell phone number to order a Lyft ride
•  The pick-up location is pre-populated as your shop's address and the drop off location will pre-populate as the customer's home address.  You can change these if needed by typing over the existing information in the fields. 
• After setting the start and end locations, click the Get Rates button.
• You will get a list of Lyft ride choices for the customer with the cost of the ride.  Enter the amount you want to charge to the customer's repair order in the Customer Pays column by typing over the amount.  Click Order Lyft.

NOTE:  If your Lyft balance is less than $7, you will be prompted to add more funds to your Lyft account.  

• A Lyft driver will be selected and a pop up in the RO screen will let you know the status.

If you have any questions, please let us know with a support ticket, live chat or a phone call.